GDPR Privacy Policy

Introduction

At Joe the Butcher, we collect and use certain personal information in order to provide our services to you. We take your privacy seriously and are committed to safeguarding your personal data.

This policy explains what information we collect, how we use it, and the rights you have under the General Data Protection Regulation (“GDPR”). Please take a moment to read it carefully so you understand how we handle your information.

Key Definitions

Data Controller – The organisation that decides how and why your personal data is processed.
Data Processor – A person or organisation that processes personal data on behalf of the controller.
Data Subject – Any living individual whose personal data is being processed.
Personal Data – Any information that can identify you directly or indirectly, such as your name, address, email, phone number, or online identifiers like IP addresses or cookies.
Processing – Any activity involving your personal data, including collecting, storing, organising, using, or deleting it.
Third Party – Any person or organisation other than the data subject, controller, or processor who is authorised to process personal data.

Who Are We?

Joe the Butcher acts as the data controller for the information you provide to us. This means we determine what personal data is collected and how it is used.

If you have questions about how we handle your information, you can contact us at:
info@joethebutcher.ie or (01) 2017659

Why We Process Your Personal Data

We only collect and process your personal information when it is necessary to manage and fulfil your requests—for example, placing an order, arranging a service, or responding to an enquiry.

What Personal Data We Collect

We may collect personal information directly from you or from someone acting on your behalf. We only gather data that is relevant to the service you have requested.

This may include:

• Your name and contact details (such as email, telephone number, and address)
• Information relevant to your order or service request, including any dietary requirements, allergies, or other details needed to complete your order

Sharing Your Personal Data

We treat your information as confidential. It may only be shared with trusted third parties who support our business operations—for example:

• Our accountant or bookkeeper
• Banking providers
• Insurance or financial service partners

These third parties are only permitted to use your data for the purpose of carrying out services on our behalf.

How We Protect Your Information

We use appropriate technical and organisational measures to ensure your personal data is kept secure. Access to your data is restricted to individuals and contractors who require it to perform their duties and who are bound by confidentiality obligations.

Should a data breach occur, we will follow legal procedures and notify you and the relevant authorities where required.

How Long We Keep Your Data

We retain your personal information only for as long as necessary to meet the purposes for which it was collected. We may also keep certain records for legal, tax, or reporting obligations.

Your Rights Under GDPR

You have several rights regarding your personal data, including:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can ask us to correct inaccurate or outdated information.
• Erasure: You may request deletion of your data when it is no longer needed.
• Data Portability: You have the right to request your data in a transferable format or have it sent to another controller where applicable.
• Restriction: You can ask us to limit how your data is processed if there is a dispute about accuracy or use.
• Objection: You may object to certain types of processing, including processing based on legitimate interests or for direct marketing purposes.

If We Need to Use Your Data for Something New

Should we need to use your personal data for a purpose not currently covered by this Privacy Notice, we will contact you with a new notice explaining the change before we proceed.

Updates to This GDPR Policy

We may update this policy from time to time. Any changes will be posted on this page, and if appropriate, we will notify you by email. Please review this policy periodically to stay informed.

How to Make a Complaint

If you have any queries or wish to exercise your rights, please contact us first at:
Email: info@joethebutcher.ie

If you are not satisfied with our response, you can contact the Information Commissioner’s Office:

Phone: +353-1-639 5689

Email: info@oic.ie

Post: Office of the Information Commissioner, 6 Earlsfort Terrace, Saint Kevin's, Dublin 2, D02 W773